Birdman Bats offers a 30-day warranty on all of our private stock and custom bats.   Before we even apply a finish, we thoroughly check all of our bats for cracks, imperfections, and unsightly grains, but sometimes a piece of wood can be defective internally.  For that, we've got you covered 

We cannot, however, offer a warranty for mishits or misuse. This includes hitting the ball outside of the hitting area, hitting on the back or front side of the bat, hitting anything other than real baseballs, or slamming the bat on any surface. 

If you feel that your bat has broken as a result of a manufacturing defect (and not a result of the above conditions), feel free to contact us.  

You can either send us the bat for inspection or provide us with detailed images of the bat and we will go from there.  If the bat is in fact defective, we will cover it under our warranty.

Unfortunately, wood bats sometimes break but we are happy to make good on structural defects.  We value you as a customer and will always strive to make the situation right. 

Birdman Bats ship from our location in beautiful Redwood City, CA.

Please understand that custom bats are handmade and take approximately 2-3 weeks to produce. We offer a rush option which will reduce the the production time by a week or more.

Order over $175 USD qualify for FREE shipping

United States:

Shipping costs within the continental USA are calculated at checkout. Rates are based on your address and the weight and dimensions of your order. We do not charge any extra handling fees through any carrier and offer multiple carrier options:

1) USPS 

Handling fee: $0.00

• First Class MailFirst Class • PackagePriority Mail

• Priority Mail Express

2) UPS

Handling fee: $0.00

• UPS 2nd Day Air A.M.® (commercial addresses only)

• UPS 2nd Day Air®

• UPS 3 Day Select®

• UPS Next Day Air Saver®

• UPS Next Day Air®

• UPS Next Day Air® Early

• UPS® Ground

• UPS® Standard

Worldwide:

Shipping costs outside the continental USA are calculated at checkout. Rates are based on your address and the weight and dimensions of your order. We do not charge any extra handling fees through any carrier and offer multiple options:

1) UPS

Handling fee: $0.00

• UPS Worldwide Expedited®

• UPS Worldwide Express Plus®

• UPS Worldwide Express®

• UPS Worldwide Saver®

RETURN POLICY:

We cannot accept returns or cancellations on custom made items.

Returns on unused stock items will be accepted. Please contact us to purchase a return label.